Appointment Requests
Online Booking Policies
​​
-
Appointment requests can be made online but must be approved by The Studio.
-
Some stylists have a NO NEW CLIENTS or NO ONLINE BOOKING policy and may decline your request.
-
Online bookings will be confirmed by text message.
-
For cuts and colours: please book both services separately. Adding it in the notes does not guarantee the service.
New Clients
A $100 deposit is required at the time of booking for colour services or any appointment longer than 2 hours.
Please send it to info@thestudiohairandbeauty.com.
If the deposit is not received, the appointment will not be scheduled.
Please book a consultation or email us if:
-
This is your first colour/highlight appointment with us.
-
It has been 6 months or more since your last colour/highlight.
-
You are 16 years or younger, or booking for someone under 16.
-
You are requesting a colour correction, drastic change, or fashion colour.
​
The Studio Policies
Cancellation & Rescheduling Policy
Cancellation & Rescheduling Policy
To provide the best experience for all our clients, we require that all appointments be confirmed at least 72 hours in advance through our booking system. A reminder will also be sent 24 hours prior to your scheduled appointment.
If you need to cancel or reschedule, you must notify your stylist directly. We require a minimum of 48 hours’ notice for all changes or cancellations.
Please note:
• Cancellations made with less than 48 hours’ notice, or missed appointments (“no-shows”), will be charged the full service amount.
• This policy ensures our stylists’ time is respected and allows other clients the opportunity to book in.
Thank you for your understanding and cooperation.
​
Confirmation Text
As a courtesy, 48 hours prior to your appointment you will receive a confirmation text. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed/cancelled appointments and the cancellation fee.
Payment Methods
We accept Debit,Visa,MasterCard & AA.