Question 1

Where are you located?

Accepted Answer

We are located in the heart of Lower Lonsdale 338 Lonsdale Ave, North Vancouver, BC.

Question 2

How do I schedule an appointment?

Accepted Answer

Here at The Studio, we are all independent stylists. Each of our chairs is our own business. We book and manage our own appointments. If you’d like to come and see us - reach out to the stylist you'd like to book with, our info is on our Bio or reserve your appointment online! Some stylists have a -NO NEW CLIENTS or NO ONLINE BOOKING policy- and they may decline your appointment.

Question 3

Where can I park?

Accepted Answer

The Studio Hair+Beauty is located in a densely populated area. Starting in September, the City of North Vancouver will begin PAID PARKING in the areas surrounding the salon. We recommend paying close attention to street signs and restrictions before parking. Some spots have a one- or two-hour limit, which may be enough for a haircut, but might not be sufficient for color or longer services. The city is strict about parking times, and exceeding the limit could result in a ticket. To avoid any inconvenience, we suggest checking nearby parking options or considering paid parking, even if it means walking a few blocks. We apologize for any inconvenience and appreciate your understanding.

Question 4

How early should I arrive for my appointment?

Accepted Answer

Please arrive 5 minutes before your scheduled appointment. Never rush a good thing, we want to ensure that your given the time and care that you deserve.

Question 5

What if I do need to cancel?

Accepted Answer

No stress, we get it. Let us know 24-hours prior to your appointment and we'll make sure you don't incur any fees. But if we don't hear from you policy is that you'll be charged 100% of the services you booked. Extension deposits are non-refundable. Unfortunately extensions can't return them once you have bought them.

Question 6

What products do you use?

Accepted Answer

The Studio its a Kevin Murphy, Alcove exclusive salon . Please inquire with your Stylist.

Question 7

What methods of payment do you accept?

Accepted Answer

Visa, Mastercard, American Express

Question 8

Do you offer free consultations?

Accepted Answer

Absolutely! We invite everyone to come into the salon for a complimentary 15 minute hair consultation before deciding to visit as a client. One of our team will sit down with you to get to know more about you, and your hair. For your convenience, you can choose to have your consultation the same day of your service, or on a separate day.

Question 9

Do you speak any other languages besides English? ¿Hablan algún otro idioma además de inglés?

Accepted Answer

Yes, Spanish is also spoken at the salon. We’ll be happy to assist you in either language.
Sí, en el salón también hablamos español. Con gusto podemos atenderte en cualquiera de los dos idiomas.

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About
Contact Us

FAQ's
Meet The Stylist